Effective Date: 15-06-2025
At Rehnuma Travels, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make bookings, or interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal details: Name, email address, phone number, billing information.
- Booking information: Travel preferences, destinations, dates, number of travellers.
- Technical data: IP address, browser type, device information, and cookies.
- Marketing and tracking data: Information collected via tools like Google Analytics, Facebook Pixel, and similar advertising technologies.
2. How We Use Your Information
- To process bookings and deliver travel services.
- To personalise offers, promotions, and advertisements.
- To improve website performance, security, and user experience.
- To comply with legal obligations and prevent fraudulent activity.
3. Sharing of Information
We may share your data with trusted third parties including:
- Payment processors (for secure payments).
- Advertising platforms such as Google, Meta/Facebook, Bing to deliver targeted ads.
- Analytics providers such as Google Analytics, Facebook Pixel for performance tracking.
We do not sell your personal information to any third party.
4. Cookies and Tracking Technologies
Rehnuma Travels uses cookies and similar tracking technologies to improve user experience, analyse website traffic, and deliver personalised ads.
What Are Cookies
Cookies are small text files placed on your device when you visit our website. They help us remember your preferences, analyse performance, and deliver relevant ads.
Types of Cookies We Use
- Essential Cookies – Required for site functionality (for example, booking forms).
- Performance Cookies – Help us analyse traffic and improve site performance (Google Analytics).
- Advertising Cookies – Used to deliver personalised ads through platforms like Google Ads, Meta/Facebook, and Bing.
- Functional Cookies – Remember your preferences and settings.
Third-Party Cookies
We may allow trusted partners such as Google, Meta/Facebook, and Bing to set cookies through our site to serve targeted advertisements and measure ad performance.
Your Cookie Choices
- You can accept or reject cookies via our Cookie Consent Banner.
- You can also disable cookies in your browser settings at any time.
- Opting out may affect certain features and functionalities of our website.
Updates to This Policy
We may update this Cookie Policy periodically. Changes will be reflected with an updated effective date.
5. Your Rights
- Request access to your personal data.
- Request corrections or deletions of your data.
- Opt out of marketing communications.
- Disable cookies or targeted advertising at any time.
6. Data Retention and Security
We store personal information only for as long as necessary for the purposes outlined in this policy and take appropriate measures to protect your data against unauthorised access or misuse.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of these sites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
9. Contact Us
For any questions about this Privacy Policy or to exercise your rights, please contact us:
